• Contact us: +41 44 585 26 05

  • About Us

  • Located in Zug, Switzerland, we provide Marketing Services for hospitality and tourism companies.
    Our background is wide-ranging in the whole hospitality field. As Digital Natives we understand our clientele and know the best way to attract them while you profit from your increasing business. 

  • Muriel Antoinette Urech Tsamis

    Owner & Online Marketer

    Short History

    Actually graduating as a Master of Science (Msc) in Global Marketing in Liverpool University and a certificate in advanced training as Online Marketing Consultant by the German IHK. I started my career as Online Marketer with great deal of marketing knowledge as well as the economical aspect. In the past, I worked as destination Manager and office manager in a destination management company in Greece. My key responsibilities and duties has been Supervision of all Staff at Airport and Hotel Representatives, Excursion Department, Contracting with Suppliers (Hotels, Transfer Services, etc.), Human Resources and Marketing.

    To proceed further in my career, I worked in Switzerland in a Mountain Resort as Director of Reservation Department with Revenue and Yield Management Function, there and with several jobs as consultant at Tourism Competences and of course advanced trainings, I got the experience of Revenue Management, E-Commerce, Revenue Analysis, Public Pricing, Yield Management, OTA Management, Google Analytics Tracking, Digital Marketing, Social Media Management, Pre Opening Hotels, Display Marketing, CRS Management, CMS Management, CRM Tool Management. To add to this, I worked 5 years as Hotel Director in a Swiss Mountain Resort.

    I am married with 3 lovely kids and full of energy, highly motivated, creative and full of passion for Tourism and Marketing. I live in Central Switzerland.

    I started early as a web designer with knowledge in responsive sites, online booking, SEO, etc. but today we are happy to include tourism and hotels in our line of business due to popular demand.

     

  • About Tourism & Online Competences

    About Us

    Tourism & Online Competences started in 2005 as Tourism Competences when I newly graduated, Located in Zug, Switzerland, we provide Marketing Services for hospitality and tourism companies. Our background is wide-ranging in the whole hospitality field. As Digital Natives we understand our clientele and know the best way to attract them while you profit from your increasing business.

    My Swiss diligence is well combined with creative inputs for all needs. Tourism & Online Competences offers Value-Added Research Studies, Seminaries and Workshops, Revenue Management Training or Outsourcing, Hospitality & Up-Selling Trainings, Websites, SEO, Online Marketing, etc especially for the hospitality and tourism business.

    We provide the following services: Reputation Marketing, Pay-Per-Click Marketing, Web Design & Development, Search Engine Optimization, Social Media Marketing and Ad Management.

    My vast experience as a time tested key note speaker at tourism schools and other tourism related events and workshops for hotels, hospitality schools, mostly on the following areas Multiculturalism, Role of Tourism Boards, how to cope in Hospitality Business, Service Marketing, Online Marketing & Branding, etc. brought me to fame and lime light. We always work at the frontiers of Marketing Services for hospitality and tourism companies in order to provide smart solutions to our teaming customers.

    Our passion is to create Effective Marketing Services for hospitality and tourism companies with the aim of making the audience feel ‘I want the product or services’ and to be proud to have it.

    We believe in a seamless client partnership that connects us into a single unified team. We strongly believe that Effective Marketing Servicing is the beginning of any business success hence we deliver a well researched and driven work born in a digital era to our clients. More than other Marketing Services providers, at the very heart of the creative economy.

    We at Tourism & Online Competences grow with technology and engage with latest technologies with a sense of play. We open up to new ways of thinking about Reputation Marketing, Pay-Per-Click Marketing, Web Design & Development, Search Engine Optimization, Social Media Marketing, Ad Management and other aspects of Marketing Services technology.

    Here at Tourism & Online Competences, customer satisfaction is our priority bearing in mind cost efficiency, building great customer base/audience, customer growth and brand loyalty for your products and services. We have always maintained this!

    If you have interest in receiving additional information, purchase requirements, discount pricing, etc. please contact us at muriel@tourism-competences.com or Call us now at +41 44 585 26 05. Read more about our services at www.tourism-competences.com

  • To Tourism & Online Competences (TCU), every client is the most important customer. Come on into TCU’s world. Let’s become acquainted! Contact us!

    We'll manage your request from Monday to Friday (9:00 a.m. - 5:00 p.m.) and reply as soon as possible.

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